Eaton John - Johnson Roy - Communicate with Emotional Intelligence - 5037 B

Eaton John - Johnson Roy - Communicate with Emotional Intelligence - 5037 B

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Paperback

This guide shows how emotionally intelligent communication can be learnt. John Eaton and Roy Johnson deliver techniques and skills for better management: developing empathy, managing conflicts, and creating win/win situations.

From the Author:

'As business coaches we have discovered time and time again that the best managers have the key skills of Emotional Intelligence. Of course good managers have other skills as well, but it is EI that makes them motivational. These are the ones who get the most out of people. Our coaching work nowadays is mostly about helping people recognise and process Emotional Intelligence in order to achieve their goals. We have introduced these ideas into such diverse businesses as Vodaphone, Cadbury, Schweppes and Halifax BOS.'